Client project

Smart Ukil — lawyer booking platform

SmartUkil is a mobile application designed to make professional legal advice more accessible to people across Bangladesh. It connects individuals with verified lawyers, allowing them to find the right legal professional and get expert advice without visiting a lawyer's office. Users can explore lawyers by legal category, review their professional profiles, check consultation fees, and connect through real-time audio or video calls. Secure online payment options make booking consultations simple and convenient. The platform also provides lawyers with dedicated tools to manage their availability, handle consultation requests, maintain their professional profiles, and track their earnings. By bringing legal services, online consultations, and secure payments together in one place, SmartUkil makes accessing legal assistance easier, faster, and more convenient for everyone.

Android Smart Ukil

The SmartUkil Android application provides a convenient way for people across Bangladesh to find and consult verified legal professionals directly from their smartphones. It offers separate experiences for clients and lawyers, making legal consultations easier to access and manage.

For Clients

Easy Account Access: Sign in using a phone number, email, or Facebook account.
Discover Legal Services: Explore legal categories such as family law, criminal law, and property law to find the right type of assistance.
Find the Right Lawyer: Browse lawyer profiles, check their experience, qualifications, consultation fees, ratings, and availability.
Search and Filter: Find suitable lawyers using search and online availability filters.
Save Favourite Lawyers: Keep preferred lawyers easily accessible for future consultations.
Secure Online Payments: Pay consultation fees through supported payment methods, including cards, internet banking, and mobile banking. Discount vouchers are also supported.
Live Audio and Video Consultations: Connect directly with lawyers through voice or video calls without visiting their chambers.
In-Call Messaging: Exchange text messages, images, and PDF documents during consultations.
Consultation History: Review previous calls, check their status, and submit ratings after consultations.
Personal Profile Management: Update personal information, profile photos, and location details.
Notifications and Updates: Receive incoming call notifications and important application updates.

For Lawyers

Dedicated Lawyer Account: Register and access a separate area designed specifically for legal professionals.
Professional Dashboard: View consultation statistics, total earnings, collected payments, and outstanding amounts.
Availability Management: Switch between online and offline status, allowing clients to see when a lawyer is available.
Profile Management: Update professional details, experience, consultation fees, payment information, and profile photos.
Consultation Management: Review call history and access detailed information about individual consultations.
Incoming Call Notifications: Receive alerts for new consultation requests and join calls directly from the application.

Designed for Convenience and Accessibility

The application combines lawyer discovery, secure payments, live consultations, and communication tools in one place. Its straightforward interface and support for a wide range of Android devices help make professional legal assistance more accessible to people throughout Bangladesh.

Overall, the SmartUkil Android app brings clients and legal professionals closer together through a simple, convenient, and connected consultation experience.

The challenge

Accessing reliable legal assistance can be difficult for many people in Bangladesh. Finding a trustworthy lawyer, understanding consultation fees, and arranging an appointment often involve time, travel, and additional expenses. These challenges can make professional legal advice less accessible, particularly for people living outside major cities.

The goal was to create a platform that makes connecting with legal professionals simpler while addressing the needs of both clients and lawyers.

Key Challenges

Making Legal Services Accessible: Helping people find and consult lawyers without the need for physical visits.
Building Trust and Transparency: Making it easier for clients to evaluate lawyers, understand their experience, and see consultation fees before booking.
Serving Two Types of Users: Creating a seamless experience for both clients seeking legal advice and lawyers offering their professional services.
Connecting Payments with Consultations: Ensuring clients can securely pay for consultations using familiar Bangladeshi payment methods.
Enabling Real-Time Communication: Providing reliable audio and video consultations along with a convenient way to exchange messages and documents.
Supporting Local Users: Designing an accessible Bangla-language experience that feels familiar to people across Bangladesh.
Ensuring Reliable Notifications: Making sure lawyers receive incoming consultation alerts even when their phones restrict background activity.

The Goal

The challenge was not simply to build a legal consultation application, but to bring the essential parts of the legal consultation process together in one accessible platform—making it easier for clients to find lawyers and for legal professionals to serve them.

The approach

SmartUkil was developed as a dedicated Android platform that brings clients and legal professionals together through accessible lawyer discovery, secure payments, and real-time consultations. Each part of the application was designed to make the consultation process simpler, more transparent, and more convenient.

Key Solutions

Accessible Bangla Experience: The application provides a Bangla-language interface, making it easier for people who are more comfortable using their native language. Phone number verification also allows users to create accounts without depending entirely on email.
Easy Lawyer Discovery: Lawyers are organised into legal categories, helping clients find professionals relevant to their needs. Detailed profiles display experience, ratings, consultation fees, and professional backgrounds so users can make informed decisions.
Transparent Availability: Clients can see whether a lawyer is online or offline, making it easier to find someone available for a consultation.
Secure and Convenient Payments: The platform supports familiar Bangladeshi payment methods, including SSLCommerz and Nagad. Discount vouchers provide additional flexibility, while payment confirmation is handled before a consultation is arranged.
Real-Time Audio and Video Consultations: Clients and lawyers can communicate directly through live voice and video calls, reducing the need for physical appointments.
In-Call Messaging and File Sharing: A built-in chat feature allows participants to exchange text messages, images, and PDF documents during consultations.
Reliable Call Notifications: Incoming consultation alerts help lawyers respond to client requests, with a dedicated incoming-call screen and notification experience.
Separate Client and Lawyer Experiences: Each user type has a dedicated interface. Clients can discover lawyers and manage consultations, while lawyers can control their availability, update professional profiles, review call history, and monitor earnings.

The outcome

SmartUkil brings the complete legal consultation journey into one mobile application, making it easier for people across Bangladesh to connect with legal professionals and receive advice remotely. The application was released on the Google Play Store, providing users with access to its consultation services.

Key Outcomes

More Accessible Legal Assistance: Clients can discover lawyers and arrange live consultations directly from their Android devices, reducing the need for physical visits and lengthy appointment arrangements.
Greater Opportunities for Lawyers: Legal professionals gain a digital presence where they can showcase their experience, connect with clients, manage availability, and monitor their consultation earnings.
Convenient Local Payments: Integration with SSLCommerz and Nagad enables clients to pay consultation fees using familiar Bangladeshi payment methods.
A More Complete Consultation Experience: Live audio and video calls are supported by in-call messaging and document sharing, allowing clients and lawyers to exchange important information during consultations.
A Consistent User Experience: Application version management helps users stay on supported releases and access the latest improvements.
A Foundation for Future Growth: The application is organised to support further improvements and new features as the platform evolves.

Overall Impact

SmartUkil transforms the traditional process of finding and consulting a lawyer into a more accessible digital experience. It gives clients a convenient way to seek professional legal assistance while helping lawyers expand their reach and manage their consultation services from anywhere.